Comments for Startupcoaching http://alaintheriault.com/startupcoaching Thu, 24 Feb 2011 16:04:53 +0000 hourly 1 http://wordpress.org/?v=3.2.1 Comment on You “create” your opportunities! by Tweets that mention Startupcoaching » You “create” your opportunities! -- Topsy.com http://alaintheriault.com/startupcoaching/2011/02/you-create-your-opportunities/comment-page-1/#comment-1039 Tweets that mention Startupcoaching » You “create” your opportunities! -- Topsy.com Thu, 24 Feb 2011 16:04:53 +0000 http://alaintheriault.com/startupcoaching/?p=448#comment-1039 [...] This post was mentioned on Twitter by AnnieBergeron, Marc-André Lanciault, Nathalie Perrotin, tumbzteam, Kim Auclair and others. Kim Auclair said: You create your opportunities http://bit.ly/earRLF via @startupcoach [...] [...] This post was mentioned on Twitter by AnnieBergeron, Marc-André Lanciault, Nathalie Perrotin, tumbzteam, Kim Auclair and others. Kim Auclair said: You create your opportunities http://bit.ly/earRLF via @startupcoach [...]

]]> Comment on You “create” your opportunities! by Anne http://alaintheriault.com/startupcoaching/2011/02/you-create-your-opportunities/comment-page-1/#comment-1038 Anne Thu, 24 Feb 2011 05:33:11 +0000 http://alaintheriault.com/startupcoaching/?p=448#comment-1038 Finishing, huh? Agreed. Single-mindedness is a very important trait! I like how you point out money as feedback--what a great way to think of it! Finishing, huh? Agreed. Single-mindedness is a very important trait! I like how you point out money as feedback–what a great way to think of it!

]]> Comment on The bottlecap file by Startupcoaching » You “create” your opportunities! http://alaintheriault.com/startupcoaching/2010/04/the-bottlecap-file/comment-page-1/#comment-1037 Startupcoaching » You “create” your opportunities! Tue, 22 Feb 2011 22:04:09 +0000 http://alaintheriault.com/startupcoaching/?p=399#comment-1037 [...] So FOCUS on FINISHING what you started and if you really have to, have a “bottle cap file” [...] [...] So FOCUS on FINISHING what you started and if you really have to, have a “bottle cap file” [...]

]]> Comment on Entrepreneurs, make your own luck ! by Lucky Today http://alaintheriault.com/startupcoaching/2009/10/entrepreneurs-make-your-own-luck/comment-page-1/#comment-1035 Lucky Today Sun, 06 Feb 2011 14:48:16 +0000 http://alaintheriault.com/startupcoaching/?p=335#comment-1035 Totally agree. You might need a little luck but if you are not going out there to meet possibilities it all won't makes sense being lucky. Don't let any setbacks get you down, truly lucky people keep on keeping on no matter what... Totally agree.
You might need a little luck but if you are not going out there to meet possibilities it all won’t makes sense being lucky.

Don’t let any setbacks get you down, truly lucky people keep on keeping on no matter what…

]]> Comment on Customer satisfaction: When Telus chooses to leave 4K$ on the table by Mélanie Duclos (Meloyul) http://alaintheriault.com/startupcoaching/2010/08/customer-satisfaction-when-telus-chooses-to-leave-4k-on-the-table/comment-page-1/#comment-897 Mélanie Duclos (Meloyul) Wed, 11 Aug 2010 22:34:13 +0000 http://alaintheriault.com/startupcoaching/?p=423#comment-897 That sounds familiar... I believe a lot of us have horror stories to share and it all comes back to the same issue: "Why companies are more likely eager to seduce new potential customers to the expense to the existing customers?" I believe it costs about 10 times more to get new customers than satisfying the existing ones. The problem is, that most companies provide bonuses to their sales force based on NEW acquired business rather than focusing on keeping the existing business. No wonder it is easier to get better sevice when you're a newcomer than an existing loyal customer... And my little story ressembles yours... I left Montreal for about a year. When I came back I decided to get my cellphone back with Telus. Not only did they want to do a credit background check, but also wanted $200 deposit as if I never dealt with them. I had been a loyal customer for 6 years and chose THEM when I came back. Well guess what? I'm no longer part of their "family". That sounds familiar… I believe a lot of us have horror stories to share and it all comes back to the same issue: “Why companies are more likely eager to seduce new potential customers to the expense to the existing customers?”

I believe it costs about 10 times more to get new customers than satisfying the existing ones. The problem is, that most companies provide bonuses to their sales force based on NEW acquired business rather than focusing on keeping the existing business. No wonder it is easier to get better sevice when you’re a newcomer than an existing loyal customer…

And my little story ressembles yours…

I left Montreal for about a year. When I came back I decided to get my cellphone back with Telus. Not only did they want to do a credit background check, but also wanted $200 deposit as if I never dealt with them. I had been a loyal customer for 6 years and chose THEM when I came back. Well guess what? I’m no longer part of their “family”.

]]> Comment on The “simple” solution by Eric Rousseau http://alaintheriault.com/startupcoaching/2010/04/the-simple-solution/comment-page-1/#comment-587 Eric Rousseau Tue, 27 Apr 2010 13:13:41 +0000 http://alaintheriault.com/startupcoaching/?p=412#comment-587 That's the exact contribution that I got from my mastermind group. I recommend it. A mastermind group is simply an alliance of individuals dedicating themselves to share ideas, to a specific goal. That’s the exact contribution that I got from my mastermind group. I recommend it. A mastermind group is simply an alliance of individuals dedicating themselves to share ideas, to a specific goal.

]]> Comment on The “simple” solution by Lorenzo Hills http://alaintheriault.com/startupcoaching/2010/04/the-simple-solution/comment-page-1/#comment-586 Lorenzo Hills Mon, 26 Apr 2010 21:02:14 +0000 http://alaintheriault.com/startupcoaching/?p=412#comment-586 Opening up a dialogue with friends and loyal customers is an awesome way to solve problems. Good post. Opening up a dialogue with friends and loyal customers is an awesome way to solve problems. Good post.

]]> Comment on The bottlecap file by Shibl Mourad http://alaintheriault.com/startupcoaching/2010/04/the-bottlecap-file/comment-page-1/#comment-526 Shibl Mourad Mon, 12 Apr 2010 13:44:57 +0000 http://alaintheriault.com/startupcoaching/?p=399#comment-526 Well said coach. Entrepreneurs by their genetic make-up are opportunity seekers thus very prone to distraction. In the age of infinite instant on-demand distraction (ie the web) the ability to say no becomes crucial to getting things done. We need the bottlecap file, can you ship me one on condition I can return in 30 days if it doesn't work for me? Well said coach.

Entrepreneurs by their genetic make-up are opportunity seekers thus very prone to distraction.

In the age of infinite instant on-demand distraction (ie the web) the ability to say no becomes crucial to getting things done.

We need the bottlecap file, can you ship me one on condition I can return in 30 days if it doesn’t work for me?

]]> Comment on The bottlecap file by Lisa Chandler http://alaintheriault.com/startupcoaching/2010/04/the-bottlecap-file/comment-page-1/#comment-523 Lisa Chandler Sun, 11 Apr 2010 19:01:13 +0000 http://alaintheriault.com/startupcoaching/?p=399#comment-523 Alain Well stated....most entrepreneurs always want to run after what is shiny and constantly fight with themselves not to. Betty Healey, the RoadSigns Coach, presented yesterday about her "ME first" work and she speaks of "dazzling distractions". These are the kind of things that can have an entrepreneur spinning like a top but not getting anywhere. For Betty, she advises clients to put them in a parking lot...for you it's a bottle cap file. Same thing....and I agree. We need to give ourselves permission to go after opportunity AND not get taken off course. It's often not easy to tell in the moment. That's why having a business coach is so effective. Lisa Alain
Well stated….most entrepreneurs always want to run after what is shiny and constantly fight with themselves not to. Betty Healey, the RoadSigns Coach, presented yesterday about her “ME first” work and she speaks of “dazzling distractions”. These are the kind of things that can have an entrepreneur spinning like a top but not getting anywhere. For Betty, she advises clients to put them in a parking lot…for you it’s a bottle cap file. Same thing….and I agree. We need to give ourselves permission to go after opportunity AND not get taken off course. It’s often not easy to tell in the moment. That’s why having a business coach is so effective.
Lisa

]]> Comment on The bottlecap file by Tweets that mention Startupcoaching » The bottlecap file -- Topsy.com http://alaintheriault.com/startupcoaching/2010/04/the-bottlecap-file/comment-page-1/#comment-522 Tweets that mention Startupcoaching » The bottlecap file -- Topsy.com Sun, 11 Apr 2010 17:02:10 +0000 http://alaintheriault.com/startupcoaching/?p=399#comment-522 [...] This post was mentioned on Twitter by Alain Theriault, Kim Auclair. Kim Auclair said: RT @startupcoach: Do you hav a Bottlrcap file for your ideas ? http://bit.ly/dp0GzO [...] [...] This post was mentioned on Twitter by Alain Theriault, Kim Auclair. Kim Auclair said: RT @startupcoach: Do you hav a Bottlrcap file for your ideas ? http://bit.ly/dp0GzO [...]

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